ON YOUR SIDE
We pride ourselves on our quick and friendly service, with products carefully
selected for the trade. No matter the task, we're here to help you get it finished
easily and without spending a penny more than you have to.
RATED EXCELLENT
PRODUCT REVIEWS
WHICH? RECOMMENDED
Recommended
Which?
Provider
* Trustpilot
TOP RATED
*****
DI
Y Retailers
August 2021
We're proud of our 4.7/5 star rating
from over 300,000 customers.
Look out for the 'Top Rated'
badge in the catalogue and latest
reviews at Toolstation.com
Toolstation are a Which? Recommend
provider for DIY Retailers.
ALWAYS
EVERYDAY LOW PRICES LOW
We know that saving money on trade-quality products is important to you, so we
continually check our prices to bring you great value, every day. Whenever you see the
ALWAYS LOW badge you can be confident that our price is hard to beat.
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CUSTOMER
SERVICES
7 DAYS A WEEK
WEBCHAT: toolstation.com/contact
Speak to an advisor via webchat
BRANCH: See pages 830-833 or check
online to find your nearest
Returns
Age restrictions
Within 30 days of receipt, any unused item can be returned Age restrictions apply to some products. An age verífication
for a full refund. Bring it to any of 500+ UK branches, or use the processisinplace to check allorders and you may need to provide
returns label available on our website, toolstation.com. Original official documents as proof of age, either in person or through our
packaging, all accessories and order number must be included. third party partners 'Verify My Age'. Sometimes, products have to
Our terms exclude the collection of unwanted goods.
be substituted with alternatives of equal or higher quality; these
Unwanted items delivered direct from our suppliers, which feature may differ in detail from their catalogue image.
the Delivery Only badge, need to be returned direct to the View our Privacy Policy
supplier, unused and in their original packaging, and cannot be We're committed to protecting your privacy and we keep to the
returned through a branch. Collection can be arranged with our data-protection laws that apply in the United Kingdom. To view
Customer Services team for a fixed fee of £9. There is no charge our policy, please visit toolstation.com/content/terms.
for faulty items being collected. For more details, please visit Prices are quoted inclusive of VAT and are valid at the time of
toolstation.com/content/delivery.
printing. To check prices visit toolstation.com.
Terms of business
If any of the goods we supply fail to perform satisfactorily due to Prices valid until at least 30/05/2022
faulty materials or workmanship, contactus at any time and we will Introductory prices are valid until at least 30/05/2022 and will revert
work with you to deal with the problem. This may involve a repair, back to standard selling price from Cat 93.
providing a replacement product or giving you a fullor partialrefund. Registered office address: Toolstation Ltd. Lodge Way House Lodge
For full terms of business visit toolstation.com/content/terms.
Way, Harlestone Road, Northampton, NN5 7UG.
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