DIY High Street Shops June 2020
Recommended
Which?
Provider
TOOLSTATION
MAR
2021
There when you need us.
With Toolstation it's quick and easy to get what you want when you need it.
BRANCH
ONLINE
PHONE
STANDARD OPENING
Check stock in branch or for delivery
UK CONTACT CENTRE
Mon-Fri:.
.7am-8pm
• View product reviews and videos
Mon-Fri..7am - 8pm
7am-7pm
• Quick Trolley code to save time
in branch
Sat:.
Sat & Bank Hols.7am -7pm
Sun:.
.9am-4pm
MORE
ONLINE
• Manage your account
Sun.
.9am-5pm
Bank Hols:.7am-7pm
0330 333 3303
Some branches are open longer. To find your
nearest, check online or see pages 774-777.
toolstation.com
Calls may be rocorded for training purposes
7 DAY DELIVERY OPTIONS
over £25
but less than £75
under
Order Value: £25
£75& over
NEXT DAY MON-FRI (order by 9pm Mon-Thu & Sun by 6pm) usually delivered before 6pm
£5
FREE
FREE
SATURDAY DELIVERY (order by 6pm Friday) usually delivered before 6pm
£10
£5
FREE
SUNDAY DELIVERY (order by 4pm Sat) usually delivered before 6pm
£10
£5
FREE
PRE-12 DELIVERY MON-FRI (order by 9pm Mon-Thu & Sun by 6pm) delivered before 12 noon £10
£5
£5
Delvery options avallable in all channels Including website, branch and phone.
Items over 30kg can only be dellvered Next Day Mon-Fri.
Remote Areas: For orders to some addresses, Next Day and Pre-12 delivery delivery options are not available and delivery can take several days.
Transport regulations mean that some products cannot be delivered to offshore locations. This will be clarified at the time of ordering.
Understanding branch collection and delivery options.
We have over 20,000 products in the range with 12,000 products available for same day branch collection or next business day
delivery. Below is a guide to the 8,000+ products flagged in the catalogue and online that are available on a different basis.
SYMBOL
COLLECTION & DELIVERY TYPE
BRANCH
BRANCH COLLECTION ONLY
COLLECTION ONLY
Items that are only available for same day collection in branch.
NEXT DAY
NEXT DAY DELIVERY
Items that can be ordered online, in branch and delivered next day, 7 days a week, to a site or home address.
Or available for Next Day collection in branch. Items over 30kg can only be delivered next day Mon-Fri.
DELIVERY ONLY
Items marked Delivery Only in the catalogue will be delivered to you directly by our supplier. Lead times are
shown in the van icon next to the product. Lead times are always advertised in working days (Monday to
Friday). We will pass the details you give us to the relevant supplier. These items need to be returned direct
to the supplier and cannot be returned through a branch. Collection can be arranged with our Customer
Services team for a fixed fee of £9 For more details, please visit toolstation.com/content/delivery.
2 DAY
7 DAY
DELIVERY
DELIVERY
6
Order
Now
toolstation.com
Click & Collect ftrom Branch
TOOLSTATION
